This Privacy Policy describes the principles and procedures used by Optihint Inc. (collectively “Optihint,” “we,” “us,” or “our”) when collecting, using, and disclosing your information through your use of the Optihint Service (“Service”). We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources. Capitalized terms not defined in this Privacy Policy have the meanings assigned to them in our Terms of Use. By accessing or using the Service, you agree to this Privacy Policy.
Information We Collect
Optihint uses the information it collects to operate, maintain, and provide you with the features and functionality of the Service, to analyze how the Service is used, to diagnose service or technical problems, to ensure security, to personalize content, to remember information so you can efficiently access your account, to monitor aggregated metrics such as total number of visitors, traffic, and demographic patterns, and to track Content and users when necessary to comply with applicable laws. We collect information from you when you: Create or register an account or manage your account. Upload information, data, or content to our Service. Interact with us via email, chat, or any other method. Contact our support team. Integrate third-party products or services with your Optihint account. Visit any of our websites or download our applications. Interact with other Optihint users and guests in our community forums. Participate in promotions, demonstrations, contests, surveys, or other marketing activities.
Information You Provide
You provide us with information about yourself, such as your name and email address, when you register an account with the Service, including connecting to the Service through a third-party service or through “following,” “becoming a fan,” adding the Optihint app, etc., on a third-party website or network. Your name, email address, and other information you choose to provide in the Service will be visible and discoverable by other users in accordance with your Service settings. We may use your email address to send you Service-related notifications (including any legally required notices, in lieu of postal communication). We may also use your contact information to send marketing messages. If you do not wish to receive these messages, you may unsubscribe by following the instructions in the message. If you correspond with us by email, we may retain the contents of your email messages, your email address, and our responses. If you choose to use our invitation service to invite a friend to the Service, we will ask for that person’s email address and automatically send an invitation email. Optihint stores this information to send the invitation, to register your friend if the invitation is accepted, and to track the effectiveness of our invitation service.
Anonymous Analytics
We collect data to improve user experience:
Collected
- Pseudonymous device identifier (randomly generated);
- Session ID;
- Page paths visited (without parameters);
- Text of clicked links (stripped of personal data);
- Session duration;
- Hashed IP address (original cannot be restored).
We DO NOT collect:
- Raw IP addresses;
- Names, emails, phone numbers;
- Precise location;
- Account data.
You may request deletion of your data at any time.
Content
You also provide us with information through the content you post in the Service. Your content and metadata about your content may be viewable by other users in accordance with your Service settings. Optihint may, but is not obligated to, monitor content you post in the Service. We may remove any information you post for any reason or no reason.
Cookies
When you use the Service, we may send one or more “cookies”—a small data file—to your computer to uniquely identify your browser and help Optihint log you in faster and improve site navigation. A cookie may transmit anonymous information about how you use the Service. A persistent cookie remains on your hard drive after you close your browser so it can be used by your browser on subsequent visits to the Service. Persistent cookies can be removed by following your web browser’s instructions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser settings to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.
Log Files
When you use the Service, our servers automatically record certain information sent by your web browser. These server logs may include information such as your web request, IP address, software and hardware used, browser type, Optihint pages or features used, transaction dates and timestamps, referring/exiting pages and URLs, click counts, how you interact with links in the Service, domain names, landing pages, viewed pages, mobile carrier, and other similar information.
Clear GIF Information
When you use the Service, we may use clear GIFs (also known as web beacons) to track internet usage patterns. Additionally, we may also use clear GIFs in HTML emails sent to our users to track which emails recipients open. This information is used to provide more accurate reporting and improve Optihint for our users.
Geolocation Information
When you use the Service via or through a mobile device, we may access, collect, track, and/or remotely store “location data,” which may include GPS coordinates (e.g., latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey information about how you use the Service. Location data does not collect or transmit any personally identifiable information about you by itself. Location data may be used in combination with personally identifiable information. Some Service features, particularly location-based ones, may not function properly if the use or availability of location data is restricted or disabled.
Device Identifiers
When you access or use the Service through a mobile device, we may access, collect, track, and/or remotely store one or more “device identifiers.” Device identifiers are small data files or similar data structures stored on or associated with your mobile device that uniquely identify your mobile device and are used to enhance the Service. A device identifier may be data stored in association with the device’s hardware, data stored in association with the device’s operating system or other software, or data sent to the device by us. A device identifier may transmit information about how you use the Service. A device identifier does not collect or transmit any personally identifiable information about you by itself. A device identifier may be used in combination with personally identifiable information. A device identifier may persist on your device to help you log in faster and improve navigation within the Service. Some Service features may not function properly if the use or availability of device identifiers is restricted or disabled. Optihint may access, collect, and/or store device identifiers when Optihint Services are enabled.
Information We Receive from Others
We receive additional information about you from third-party sources to enrich your experience on the website and provide more relevant information related to our service offerings.
How We Use Your Information
We use the collected information for various purposes that may include: Providing you with the Service. Managing your account. Billing and accounting. Responding to inquiries or questions. Providing customer or technical support. Notifying you about product updates and providing information about your plan with our Service. Marketing Optihint services and features that may interest you. Monitoring the effectiveness of marketing efforts. Adapting existing and future product offerings and other aspects of the Services for you and other users. Ensuring the security of the Services and our systems, and protecting your information and data. Any other legitimate business purpose, provided the information is aggregated and anonymized. We have implemented encryption or other appropriate security measures to protect your personal information while stored by Optihint. Unless content is made publicly viewable in accordance with your Service settings, Optihint and Optihint employees will not review your content except: (i) to maintain, provide, or improve the Service; (ii) to assist you and address your support requests; or (iii) when Optihint believes, in its sole discretion, that it is necessary to comply with or avoid violation of applicable law or regulation, or to cooperate with law enforcement. Optihint will not sell your content to third parties. Aggregated and anonymized content may be used to improve the Service.
Information Shared with Third Parties
Optihint may share your personally identifiable information with other third parties to provide you with a better-quality Service. These parties include data storage services, customer support services, payment processing, database management, email providers, analytics tools to understand how you use the site, CRM providers, marketing and sales solutions, company data providers, and services that help us secure the Service. These third parties may have access to your personal data to perform these tasks on our behalf. The use of your information by such third parties will be governed by this Privacy Policy. We may also store personal information in locations outside Optihint’s direct control (e.g., on servers or in databases co-located with hosting providers).
Your Use
We will display your personal information on your profile page and elsewhere in the Service in accordance with the settings you establish in your account. Any information you choose to provide should reflect how much you want others to know about you. Please carefully consider what information you disclose on your profile page and what level of anonymity you prefer. You may view and edit your profile information at any time. We may also share or disclose your information with your consent, for example, if you use a third-party application to access your account.
Data Retention
Optihint will retain your data for as long as necessary for the purposes set out in this Privacy Policy, and for as long as your account remains active (or as long as required by law to provide the Service). If you submit a request to delete your account, please note that we may retain information or personal data necessary to comply with any potential legal obligations, agreements, interests, or disputes.
Non-Personal Information
We may disclose your non-private, aggregated, or otherwise non-personally identifiable information, such as anonymous usage data, platform types, etc., to interested third parties to help them understand usage patterns of certain Optihint Services.
Blog and Community
Our Service offers public community features, including blogs and forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who have access to them. Your posts may remain even after your account is canceled.
Legal Compliance and Law Enforcement Requests; Protection of Optihint’s Rights
Optihint may disclose your personal information if required by law or court order, or if we believe it is reasonably necessary to comply with a law, regulation, or legal request; to protect the safety of any person; to address fraud, security, or technical issues; or to protect the rights or property of Optihint.
Business Transfers
As our business evolves, we may buy or sell assets or business offerings. Customer information, email, and visitor data are typically among the transferred business assets in such transactions. We may also transfer or assign such information in connection with corporate spin-offs, mergers, or liquidations.
How We Protect Your Information
The security of your information is important to us. When you enter sensitive information (such as a credit card number) as part of our service, we encrypt the transmission of that information using Secure Socket Layer (SSL) technology. We do not store your credit card information or other sensitive data on our servers. For any transaction, we use secure payment gateway services to ensure safe payment procedures. Your credit card information is never transmitted through our website, as the payment gateway handles collection, storage, and encryption of your data. Optihint employs commercially reasonable physical, administrative, and technical safeguards to preserve the integrity and security of your personal information once it is received. For example, we regularly and routinely back up your data to help prevent data loss and facilitate recovery. We also protect against common web attack vectors and implement firewalls and access restrictions on our servers to protect our network and better secure your information. No method of electronic transmission or storage is 100% secure, and we cannot guarantee or warrant the absolute security of any information you transmit or store in the Service. In the event that personal information is compromised as a result of a security breach, Optihint will promptly notify affected individuals in accordance with the notice procedures outlined in this Privacy Policy, or as otherwise required by applicable law.
Your Choices Regarding Your Information
You may, of course, decline to provide personally identifiable information through the Service, in which case Optihint may not be able to provide you with certain services. You may update or correct your account information at any time by logging into your account.
Right to Access, Edit, and Delete Your Information
Under applicable EU law, you have the right to access the personal information Optihint holds about you. Optihint strives to ensure the accuracy of personal information. Your rights include: Right of Access. Providing you with information about our processing of your personal information and granting access to your personal information. Right to Rectification. Updating or correcting inaccuracies in your personal information. Right to Erasure. Deleting your personal information. Right to Restriction of Processing. Restricting the processing of your personal information. Right to Data Portability. Transferring a machine-readable copy of your personal information to you or a third party of your choice. Right to Object. Objecting to our reliance on our legitimate interests as the basis for processing your personal information where it affects your rights. Right to Withdraw Consent. Stopping the sending of direct marketing messages to you. You may continue to receive Service-related and other non-marketing emails. Right to Lodge a Complaint with a Data Protection Authority. You may exercise your rights by contacting us at support@optihint.com.
Children’s Privacy
Protecting the privacy of young children is especially important. Our Service is not intended for individuals under the age of 13. Optihint does not knowingly collect or solicit personal information from anyone under the age of 13 and does not allow such individuals to register for the Service. If we learn that we have collected personal information from a child under 13 without parental consent verification, we will take steps to delete that information. If you believe we may have any information from or about a child under 13, please contact us at support@optihint.com.
International Data Transfers
We may transfer information we collect about you, including personal information, to affiliates or other third parties (as specified herein) across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from your local legislation, please note that you are transferring information, including personal information, to a country and jurisdiction that may not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the jurisdictions where Optihint operates, as well as to the use and disclosure of information about you, including personal information, as described in this Privacy Policy.
Links to Other Websites
We are not responsible for the privacy policies or content of websites linked to or from our Service. When you click a link from the Service to another site, this Privacy Policy no longer applies. Your browsing and interaction on any other website are governed by that site’s own terms and privacy policies.
Changes to This Privacy Policy
We will post any changes to this Privacy Policy on our website. Updated terms take effect immediately upon posting. For questions regarding this Privacy Policy, please contact us at support@optihint.com.